What if I disagree with the assessment of my device?


Your device will be checked to make sure it matches the model and condition of the device quoted for the order.  All IMEI or serial numbers are recorded each device received.  Each IMEI number of every cellular is checked with various databases and directly with the wireless carriers to ensure they are clear for activation by another user.  If there are any discrepancies, you'll be notified via email, so always be sure to check for email updates about your order.

We're proud to offer a risk-free transaction, so if a revised offer is made, you'll have seven days to accept it and be paid the new amount, or decline it and have your item returned for free.


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