Why is the offer for my device lower than I expected?

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We understand that it can be disappointing to see an offer that is lower than you expected- especially for an item you may have paid hundreds of dollars for. It might help to explain a little bit about how the uSell marketplace works: Our mission is to help you get the most money for the least amount of effort. With free shipping, fast payment times, and world-class customer care, uSell offers the most convenient, risk-free service to trade-in your phone for cash.

Our hand-picked, professional buyers offer truly competitive pricing for unwanted electronic devices. That being said, sometimes the resale value can be lower than you would expect, depending on the device's value in the secondary market. Every time gadget companies like Apple and Samsung bring new products to market, prices for the older models can drop quickly.



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