Do I need to send the SIM card with my phone?


No, please remove your SIM card before sending in your device, as most of our buyers destroy SIM cards upon receipt to protect your private data. A SIM (Subscriber Identity Module) card stores your personal data such as your contacts, phone number, text messages and service-subscriber key, and is interchangeable between GSM devices. 

Please note: The SIM card cannot be returned in the event you request the return of your device. 

On most phones, you can easily remove the SIM card by pulling off the the battery cover and sliding the card from the slot. 

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